All orders over $98 receive FREE SHIPPING within the U.S. - including Alaska and Hawaii. (Please note that shipping to AK takes at least two weeks and to HI it can take 3 to 4 weeks.)
We ship the majority of in-stock orders within 1 business day of receipt. On occasion, there may be a slight delay due to a spike in sales, weather emergencies, airport shutdowns, widespread disasters or national holidays.
Whenever possible, we accommodate your request to ship to a P.O. Box. However, we reserve the right to ship large or heavy packages to your physical address.
Note: due to FedEx policy, the delivery status of an order cannot be checked after 60 days.
We extend a 45-day, no-questions-asked return policy on unopened, unused products. We will credit your original method of payment, less return delivery charges.
Whenever you have a question about an item you have purchased or wish to make a return, please call us 866-229-0927 9a - 9p EST Mon. - Sat. or Email Us and we will be happy to assist you. Our address for returns is: 1920 S 5200 W, Salt Lake City, UT 84104.
Our 25-Year Patriot Pantry Product Quality Assurance Guarantee:
My Patriot Supply backs all of the Patriot Pantry emergency food products it sells with a Product Quality Assurance Guarantee. We guarantee that your emergency food supplies will be free of manufacturing defects, both in the packaging and the food itself, for up to 25 years. Our goal is ensure you have a pleasant experience from start to finish!