I have washed them several
"I have washed them several times, but cannot get rid of the rubber smell and taste. This is my second set, and I did not have this problem on my original order. These parts are not usable, and probably not safe."
Overall rating: 4.752 / 5 from 125 reviews.
AI Generated Review Summary
The Alexapure Pro Replacement Parts Kit is designed to ensure the longevity and peak performance of your Alexapure Pro water filtration system. Customers appreciate the kit's ability to provide essential spare parts for their water filters, the great price, and the quick delivery. The quality of the products is consistently praised, and the exceptional customer service is a common highlight among users.
Summary topics
- Water Quality (12%): It was highlighted by customers that the water is great and they are impressed with its clarity and quality.
- Product Price (7%): Customers expressed satisfaction with the great price of the products, mentioning it multiple times in their reviews.
- Customer Experience (7%): Customers keep praising the excellent and fantastic experience they had with the product, which was mentioned multiple times.
- Product Delivery (7%): Customers appreciated the quick and prompt delivery of the product, as well as the excellent customer service.
Review topics: ["taste","quality","delivery","arrived","price","system","lid","service","leaks","water","filter","spigot","alexapure","experience","patriot supply","investment","representative","ordering","flow","plugs","staff","replacement","care","backup","took","damage","pieces"].
Review highlights
- "Thank you for the wonderful customer service and high quality items on Patroit supply." —
- "Cheapest price, quick and affordable shipping." —
- "Excellent customer service and quite speedy delivery, considering i ordered during the holidays!" —
Reviews
I had to change filters
"I had to change filters after about 20 gallons. NOT VERY HAPPY. The filters are already stupid expensive. I think Patriot Supply should replace the filter free of charge. I’ve always got close to two hundred gallons on a filter in the past."
The replacements parts are important
"The replacements parts are important to keep our unit in top shape. We order them whenever we change our filters."
Love the products - love
"Love the products - love the service. You are a sfe and reliable company. i highly recommend you to others."
The item is great but
"The item is great but why was the shipping so high on such a small light weight item. I paid almost as much for shipping as I did the item."
Excellent service and great products
"I am so pleased with the products I got, and have gotten over the past few years. And the customer service was very helpful!"
Bought Spare Parts, While Available!
"Never know when you'll need spare parts. This is definitely a must spare part kit for your AlexaPure. A spare metal spigot would be good to have too!Spare parts maybe hard to come by in the future. Get them while they're still available, never know. . ."
Shipping
"Upon arrival the box had been opened prior to me receiving it. Everything appears to be ok…. . I hope!"
Great Purchase
"We have set up and installed all the new equipment we purchased and are enjoying clean water!!"
Great Product
"Product received was amazing and works just the same! Customer service was also amazing!"
Q&A
- Hi Im desperately needing a new spigot with gasket. Do you have them in stock yet? I dont like drinking any water from anywhere but my filter. Love my filter. I wish you had a way to detect when the filter needs to be replaced though. I guess when the amount of flow slows down alot, I rinse them every once in a while. You can smell the chemicals it pulls out of the water. Thank u
- Yes, we will have spigots in again soon.
- do you still sell replacement spigots?
- Yes, we will have them in stock again soon.
- will this include even the faucet part and the white rubber ring piece and white plastic ring???
- It doesn't include the spigot, the list of what it comes with is here: This Repair and Parts Kit includes: 3 rubber plugs for filter ports 1 non-slip rubber base ring 1 plastic knob for lid (assembly hardware included)
- I don't see spare spigots for sale for the Alexapure Water Filter?
- At this time we do not have the spigots, but will shortly.
- Can we purchase a replacement spigot? I don't see it in the parts list. Thank you.
- We don't have them in stock at this time, but will get them in the very near future.
Why Millions of Americans Choose My Patriot Supply
Independent. Family-Owned. Always Prepared.
We’re not backed by billionaires, bankers, or big corporations. We’re 100% locally-owned and fiercely independent, just like the patriots we serve. That gives us the freedom to do things the right way: craft our own recipes, pack our own kits, and ship every order ourselves. From start to finish, your emergency supplies come straight from our hands to yours – with better quality and better value.
Trusted by More Than 3 Million Americans
Since we started in 2008, we’ve had the honor of serving more than 3 million American families. Over that time, we’ve seen other preparedness companies come and go. My Patriot Supply is in it for the long haul. With over 90,000 5-star reviews and a customer rating of 4.8 out of 5, we’ve earned the trust of patriots across the country.
Your Privacy Comes First
We take privacy seriously around here. That means we protect your data like we protect our own. We use secure and trusted payment systems to provide you with a simple and safe checkout experience. We never share your info with 3rd parties, and product reviews can be posted anonymously. Plus, your shipment will always arrive in discreet, unmarked boxes. Nosy neighbors? No worries!
Fast, Reliable Shipping (Seriously Fast)
With massive warehouses strategically placed across the US, most orders ship the same day and arrive within 2 to 3 business days. Everything is packed and shipped by our in-house team for speed and accuracy you can count on. In fact, if you read the reviews on any of our products, you’ll notice a recurring theme: our customers are consistently impressed by how quickly their order arrived.
World-Class Customer Service
If you can’t find what you need, have an issue with your order, or need help with your products, our U.S.-based customer service team is here to help. When you call, you’ll get a real person on the line – no robots, no runaround. Our team is made up of hardworking Americans who know our products inside and out and are dedicated to getting you the answers and support you need. Because taking care of our customers is just as important as preparing them for what’s ahead.
Call us at 1-866-229-0927 or email [email protected]
Free Disaster Replacement Warranty
If your supplies are damaged or destroyed in a natural disaster, we’ll replace them free of charge. After your purchase, just activate your free warranty coverage at the link below, and you’re all set!
Calories You Can Count On
When it comes to calorie counts in emergency food, a lot of other brands skimp to save a buck. Some even deliver as few as 1,200 calories per day. Not here. All My Patriot Supply emergency food kits provide at least 2,000 calories per person, per day – with real meals that actually taste good.
Built to Last with Disaster-Durable Packaging
Our products are made to get you through tough times, and the packaging is built to outlast them. We seal our food in ultra-thick, four-layer resealable pouches with oxygen absorbers to lock out air, light, and moisture. And our buckets are made of extra thick polypropylene with structural reinforcements, so you can stack them as high as you need to.
