SIMPLE STEPS
How HSA/FSA Purchasing Works
You may be able to use your HSA or FSA funds toward eligible purchases. Here’s how the process works.
Explore Eligible Prodcuts
Browse our selection of HSA/FSA-eligible products, learn more about how they can support your health and preparedness needs, and add your favorites to your cart.
Checkout
Find the Truemed logo during checkout and select it as your payment method. Note - this will only appear if you have eligible products in your order. Click Pay Now to continue.
Complete Health Survey
Take a brief (~2 mins), private health survey. A licensed provider will review your answers to determine eligibility. If eligible, you will receive a Letter of Medical Necessity (LMN).
Make Your Purchase
Pay with your HSA/FSA card or a credit card. For orders with both eligible and ineligible products, use your regular credit card, follow the guide included with your LMN to submit your purchase for reimbursement.
What is Truemed?
Truemed is a payment tool that allows businesses like My Patriot Supply to accept HSA/FSA funds. Think of it like PayPal for HSA/FSA. It's secure, private and easy to use.
HOW DOES USING
MY HSA/FSA
SAVE ME MONEY?
HSA/FSAs use pre-tax money so you're getting more purchasing power from your income. Rather than pay taxes on income and then spend it on health-related items, qualified customers can use pre-tax funds for eligible products.
HSA/FSA Questions Answered
How does using my HSA/FSA account save me money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
Can I use my regular credit card at checkout?
Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
If you do not have sufficient HSA/FSA funds, you can split your payment between your credit card and HSA/FSA card.
If you are ordering both eligible and ineligible items, use your regular credit card and follow the instructions for reimbursement.
What is a Letter of Medical Necessity, and how is this compliant?
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
Certain purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
Are there fees associated with using Truemed’s services?
There is no cost to you, My Patriot Supply is a Truemed partner.
When should I use my FSA/HSA dollars?
You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
How long does it take for me to receive my Letter of Medical Necessity?
Generally it takes 2-5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to Truemed at [email protected] for help.
How long does HSA or FSA reimbursement take?
For most FSA/HSA administrators, your expenses will be approved within days when you submit your claim for reimbursement along with your receipt and a Letter of Medical Necessity. The exact timing will vary based on your administrator.
We’re here to help
Still have questions?
Let our team walk you through the HSA/FSA process.
Call our team
866.229.0927